10 things to know before
having your car repaired
- Your car is the second largest investment you're likely to make.
Preserve its value and your safety by having it professionally
- Never drive a car that
could be unsafe because of damages.
- Some insurance companies
may want you to visit their drive-in claims center before having
your car repaired. You can do this, or you may leave your car
at our shop and ask that the insurance company inspect the car
- You are not required
by law to obtain more than one estimate or appraisal.
- You have the right
to go to the repair shop of your choice. Your insurance company
cannot require you to go to a particular shop.
- Differences in repair
estimates are common. A lower estimate may not include all necessary
work. If you're not sure why one estimate is different from another
you've received, please ask us.
- Choose a shop that
has unibody repair equipment and certified (by I-CAR or ASE,
for example) technicians.
- Ask if the shop will
be using genuine manufacturers (OEM) replacement parts.
- Ask if the shop offers
a repair warranty.
- Let us help you negotiate
your claim with the insurance company.